Overview:
This guide is designed to assist with disabling the new block layout feature in WooCommerce, which can cause compatibility issues with third-party plugins and custom fields. Specifically, it outlines the Ubie implementation approach to replace the checkout page block layout with a more traditional shortcode method, [woocommerce_checkout].
Step-by-Step Guide for Ubie Implementation:
1. Identify the Issue:
Recognise the problems caused by the new WooCommerce block layout. These may include conflicts with third-party plugins or issues with custom fields in your WordPress site.
2. Preparations:
Before making any changes, ensure you have a complete WordPress site backup. This step is crucial to avoid data loss.
3. Disable the Block Layout:
Navigate to WooCommerce settings in your WordPress dashboard.
Locate the option to disable the new block layout. This option might be under 'Advanced' or 'Checkout' settings, depending on your WooCommerce version.
4. Implement the Shortcode:
Edit the checkout page on your WordPress site.
Remove any block layout elements from the page.
Insert the [woocommerce_checkout] shortcode where you want the checkout form to appear.
5. Contact Ubie Support:
If you encounter any issues or if the above steps do not resolve the layout conflict, contact Ubie Support.
Provide detailed information about the issue, including any error messages and steps already taken.
6. Ubie Investigation and Resolution:
Ubie Support will investigate the issue, focusing on compatibility between the WooCommerce shortcode and other elements of your website.
They might request access to your site's backend for a more in-depth analysis.
7. Testing and Confirmation:
Once Ubie Support has made the necessary changes, they will inform you.
Test your checkout page thoroughly to ensure that the shortcode implementation works correctly and that there are no further conflicts.
Note:
Changing from the block layout to the shortcode method might alter the appearance and functionality of your checkout page. After making these changes, it is essential to thoroughly test the checkout process to ensure everything works seamlessly for your customers.
Ubie Support specialises in dealing with such intricacies and can provide valuable assistance to ensure your WooCommerce site operates smoothly with all plugins and custom fields. Prompt communication with Ubie Support minimises website downtime and maintains a high-quality user experience.