If you are experiencing issues connecting to IMAP Software please ensure the following below:
- Ensure you can log in online to https://webmail.ubieportal.co.uk/ using your username and password. If you
cant login here, your password is most
probably incorrect. If you need us to
reset your password, please Contact
- Make sure you have the correct IMAP settings inputted into your mail software. Sometimes mail software tries to find automatic settings from our servers, you must ensure to use a 'Manuel' setup and input the correct IMAP settings. IMAP Ubie Webmail Setup Settings. The IMAP settings need to be exactly as this article states them.
- Ensure you are connecting using IMAP (Manuel Setup). POP3, Microsoft Exchange login is not supported.